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Precautionary Measures against COVID-19 🦠

📅 1 June 2020 | Updated on Resuming Safe Training 

On 28 May 2020, Singapore Resuscitation and First Aid Council have released new guidelines for Training Centres to resume training safely. Please click on this link to view the guidelines.  In view of the latest guidelines, SERA will be implementing the following to ensure the participants safely.


Registration Phase –

1) Companies registering their staff

Prior to attending the Onsite class, Companies are to provide SERA with the following information as part of the registration process:

  • Participant’s Full Name
  • Contact No.
  • Email Address
  • Company and Branch are working at


Safety Measures:

Companies who are sending participants from the different branch will be asked to separate their participants and ask the participant to attend the course at a different date or timing.

In addition, when the participants arrive at SERA’s premises, the participants are required to indicate and declare which company and branch they are working at for verification. A participant who is found to be working at another branch or company will be asked to wait at a holding room.

Once the training is completed, the participant who is in the holding room can then attend the training.


2) For Individuals

SERA will provide 1 to 1 Training for Healthcare Workers and Students in Phase 1. Participants who would like to register the course with their friends or co-workers must show evidence that they are working in the same company. This can be in the form of staff pass or work contract.

Participants who are unable to provide such evidence will be given the option to go through 1 to 1 Training.

Participants are required to check-in using SafeEntry and go through the temperature screening before they are allowed into the building premises. Once they have checked in, they will then be given access to go up to our Training Rooms.  Upon entering our training location, participants are required to check-in using SafeEntry again.  At this stage, participants will also be informed to download and activate Trace Together App if they have not done so. In addition, participants are required to fill in the health and travel declaration.

Health & Travel Declaration: https://forms.gle/UuSrjeuGPUQPPgPZ6


Payments – 

Participants are also required to make payment before they attend the course. This is to prevent them from gathering at the reception to make payment. Participants who are seeking SSG Claims are also required to make payment for the Online Course first. Once we have received your claims, we will refund the Online Payment accordingly.


Health Monitoring of Staff and Learners – 

All employees and participants must exercise twice-daily temperature monitoring and good hygiene practices. Any employees or participants exhibiting flu-like symptoms will be advised to seek immediate medical attention and stay at home until their condition recovers.

All associate trainers are required to take their temperature twice a day as well. Trainers who are feeling unwell will not be allowed to teach and will be asked to leave the premises immediately. Trainers must also defer from all non-essential overseas travels. Any trainers who have travelled recently, will not be allowed to teach.


Safe Distancing Measures –

SERA will enforce 1-meter spacing for all Training and will keep the class size limit to 4 participants with 1 Instructor assigned to the class.

At the start of the training, participants will be pair up and number tag will be given to them. Participants are to practice the skills with the individual who the same number. Instructors will also check to ensure that they are pair up accordingly before allowing them to practice.

At any point in time during the practice session, 1 participant will be allowed to interact with the trainer at 1-meter safe distancing. The rest of the participants will be seated and wait for further instructions. Once the participant completed the training, he will be given a 15-minutes break. This way, we will ensure that participants do not mingle or gather around during break times.

During the practical assessment, only 1 participant will be allowed to take the test at 1-meter safe distancing from the trainer. The rest of the students will be seated and wait for further instructions. Once the participant completed the training, he will be given the feedback form to fill in. Thereafter, he will be allowed to leave the premises.

If there are multiple classes conducted on the same day, participants will be asked to come in at a staggered timing.


The arrangement will be as such:

  • Class 1 –
    Training: 8.30am to 12.30pm
    Lunch Break: 12.30pm to 1.30pm
    Assessment hours: 1.30pm to 5.30pm
  • Class 2 –
    Training: 9am to 1pm
    Lunch Break: 1pm to 2pm
    Assessment hours: 2pm to 6pm
  • Class 3 –
    Training: 9.30am to 1.30pm
    Lunch Break: 1.30pm to 2.30pm
    Assessment hours: 2.30pm to 6.30pm

This will ensure that the reporting and exit timing is staggered for different classes on the same day. Participants are required to go through the temperature screening station before they can enter the training room after the lunch break.


Personal Hygiene and Infection Control –

SERA will put in place the following measures:

  1. All employees and associate trainers will don on the mask at all times.
  2. Hand rubs will be placed at every training rooms and participants will be told to use the hand rub before and after the practice or practical session.
  3. SERA will provide a box of the mask and place it at the reception in the event that the student forgot to bring his mask.
  4. All training equipment – manikins, AED, EpiPen and Inhaler will be wiped down before the training.
  5. Participants are also required to wipe down this equipment before, during and after training with gloves. SERA will provide these resources to ensure good hygiene are practised.
  6. All training consumables (i.e. bandages and gauze) must be thrown away after the Training has completed.
  7. All common surfaces of training rooms will be wiped down with disinfectant daily. This includes but is not limited to table topics, door handles, chairs and so on.
  8. Posters will also be printed and place at the front door of each training room to remind students to practice good personal hygiene.

Safety ambassadors will be appointed to enforce safety regulations are adhered to.

Precautionary Measures

Precautionary Measures as of 1 June 2020

📅 25 March 2020 | Updated on First Aid and Resuscitation Training

In view of the current COVID-19 situation in Singapore, we are providing this update to let you know that we are taking precautional measures to ensure the business continuity of our training whilst protecting the health and wellbeing of all our employees and participants.

We are closely following information and guidelines released by the Ministry of Health on steps we can all take to minimize the spread of COVID-19.

We noted the new measures by the Singapore Government to curb the spread of COVID-19 (dated 25 Mar 2020). Singapore Emergency Responder Academy (SERA) has been preparing for such a situation since January 2020.

Firstly, we take alignment with Committee for Private Education and Singapore Resuscitation and First Aid Council. At the moment, there are no directives to close any private training schools or institutions.

Secondly, the measures implemented by the Singapore Government last night were to discourage people to gather outside of work and school i.e. bars or social events. Non-transient gatherings such as training classes are still allowed with 1m social distancing. 

At SERA, on top of the precautionary measures stated below, the following additional measures are also in place:

  1. All head and eye bandage to be done on manikin and manikins have to be wiped down after usage.
  2. Practical training for recovery position will be removed.

SERA Full Time Employees

All employees will exercise our protocols of daily temperature monitoring and good hygiene practices. Any employees exhibiting flu-like symptoms will be advised to seek immediate medical attentions and stay at home until their condition recovers. All employees must also deferred from all non-essential overseas travels. SERA seeks to continue providing same high level of training to you during this challenging period, and we will keep you updated of any changes to our operations as the situation evolves.

Webinar Session as alternative Training Resource

Lastly, we are introducing Webinar Training for all First Aid and Resuscitation Training. Participants can attend the class from home via Zoom and take the assessment the next day in a small group of maximum 6 participants or to a later date.

Let us remain vigilant and practice good hygience during this period of time.
We will overcome COVID-19 together.

Strict Social Distancing for Precautionary Measures

📅 14 March 2020 | Updated Precautionary Measures

On 14 March 2020, Singapore rolled out additional precautionary measures to curb the virus from spreading. Some of these precautionary measures include the following:

  1. All ticketed cultural, sports and entertainment events with 250 participants or more are to be defrred or cancelled.
  2. Maintain one metre distance between one another.

SERA has implemented the following guidelines to ensure safety of the participants:

🏢 Entry to training premises

  • Temperature-taking, health and travel declaration will be conducted before the participant is allowed to enter the building premises
  • Participants who are feeling unwell or are serving stay home notice or travelled overseas in the past 21 days or have been in close contact with confirmed cases will not be allowed to enter. Participants will be allowed to postpone for their training at no additional cost.

👩‍🏫 SERA Training Sessions

  • Maintain ratio of 1 Trainer to a maximum of 18 participants for First Aid Class.
  • *Limit 1 Trainer to a maximum of 30 participants for CPR+AED or BCLS+AED Class and maintain 1 Trainer to 6 participants during practical session.

🧑🏻‍🏫 SERA Trainers

  • Trainers who are on stay home notice or feeling unwell will not be allowed to conduct the training.
  • Trainers must also declare their travel history prior to conducting the training.

🧹SERA Training Equipment & Facilities

  • Increased frequency in disinfecting the manikins, training equipments and training rooms.
  • Utilise bigger training area to ensure adequate ventilation and safety distancing.
  • All equipments have to be wiped down before, during and after training.

*This is in alignment with Singapore Resuscitation and First Aid Council’s guidelines:

TCs should suspend large group training (≥ 50 persons). CPR and AED practical stations should be contained within the same small group (up to 6 learners to 1 instructor) using the same allocated manikin/equipment.

Precautionary Measures against COVID-19

Precautionary Measures against COVID-19

SERA adheres strictly with ACC Eduhub’s Policy. Please see the infographic by ACC Eduhub above

📅 7 February 2020 | Precautionary Measures:

On 07 February 2020, Singapore raised its Disease Outbreak Response System Condition (DORSCON) level to Orange from Yellow. DORSCON Orange means that the disease is deemed severe and spreads easily from person to person, but has not spread widely and is being contained.

  • Participants and staff are strongly advised to avoid travel to Hubei province in China and defer all non-essential travel to the rest of mainland China
  • All clients and staff who have returned from mainland China are to monitor and take their temperature daily.

You should also visit a doctor immediately and declare your travel history if you are feeling unwell. If you have a fever or respiratory symptoms (e.g. cough, runny nose, shortness of breath), you should wear a surgical mask and call the clinic ahead of your visit.

Temperature Taking

All participants entering 51 Cuppage Road will have their temperatures taken at the main entrance of the building. Please cooperate with the building management team. SERA reserves the right to turn away any participants who refuse to have their temperatures taken, have a fever and/or are displaying respiratory symptoms.

Health & Travel Declaration

All participants will be required to submit a health and travel declaration upon entering of the class. SERA reserves the right to turn away any participants who have recently travelled to China or have close contact with the confirmed cases.

Let’s remain vigilant and take necessary precautionary measures. Thank you for your cooperation. Take care and keep well!

Source: Channel NewsAsia